• FiniteBanjo@lemmy.today
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    1 year ago

    When your employees are so efficient they start using their spare time to audit each other’s efficiency on an industry-wide metric.

    • noobnarski@feddit.de
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      1 year ago

      I have heard that its not too hard to start your own project when working at valve.

      Maybe it will turn into their next game, or a new steam feature or it will get canned.

      • Appoxo@lemmy.dbzer0.com
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        1 year ago

        I mean with that money printing machine and good reputation among users it’s no doubt be cozy for devs to start stuff without having someone breath down their neck for costing too much money or too high of a risk.

      • EnderMB@lemmy.world
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        1 year ago

        Is that still accurate? Their employees handbook was legendary a decade ago, but since then there have been rumours that this isn’t the case any longer, and that there were significant problems behind the scenes.

  • memfree@beehaw.org
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    1 year ago

    Back in 2021, indie developer Wolfire filed an antitrust lawsuit against Valve that accused the gaming giant of anti-competitive business practices—including a long-standing habit of taking unfair cuts from game developers on its store. Valve’s 30% fees have come under criticism before—and they are notably high when compared to some other online platforms.

    Ouch. I didn’t realize they took such a big cut. On the other hand, authors trying to publish to Amazon’s kindle get hit with commissions from 30%-65% before any other fees, so Steam seems downright reasonable for that particular comparison.

    From where I’m sitting, though, I’ve plenty of complicated feelings. Steam might be the best option out there, but monopolies aren’t great for anybody—at the same time, business is business.

    Steam’s absurd efficiency could be a product of merciless penny-pinching from indie devs, but it’s just as likely we’re watching a well-oiled machine continue to belch out cash in an expected fashion.

    Is it really a monopoly with everyone from EA to GoG delivering games? I guess it is dominant enough to count. I have a hard time complaining when employees are getting good pay and I’ve continued to get good service from them. It might get scarey if/when Gabe steps down, but this all feels pretty fair for now.

      • Umbrias@beehaw.org
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        1 year ago

        The unusual though possibly wrong thing that differentiates steam is they don’t appear to engage in all that much anti competitive behavior. Possibly some, but not really that much. Ultimately if it’s better for the consumer but worse for ‘the economy’ who’s really losing out? By what metric?

        For now, at least. But the secret to valves success here doesn’t appear to be very closed source. A fairly flat internal structure, moderately functional store and community reputation building, mostly keeping promises and having which reputation that when they don’t they can weather the storm. Nothing there seems unachievable unless your design philosophy is so cut throat and monetized that you just build a bad product.

        • tastysnacks@programming.dev
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          1 year ago

          Monopoly’s themselves are not necessarily bad. Its when they use the monopoly to spread into other areas where it becomes the problem.

          • Umbrias@beehaw.org
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            1 year ago

            If your proposal is some sort of grant program to make that infrastructure easier to come by then that could be neat. Nothing about steams actual technology is unique though.

            A federated indie store could also be neat, though like other federated systems with money involved especially you’ll need to be extra careful about how it’s all set up to make sure the result is any good.

              • Umbrias@beehaw.org
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                1 year ago

                The point is, steam competitors don’t do badly because they lack the man hours of steams Dev team. They do badly because of terrible company vision and incentives. Open sourcing a tech doesn’t solve a problem that doesn’t exist. I don’t even think open sourcing steam really does… Anything, for developers. Philosophically cool, practically useless, everything that steam is exists in piecewise form already. Turning steam into a federated service is not meaningfully faster because you make steam open source.

                Gog is the closest and does fine. The technology is about on par with steam, the philosophy of the service better, and they are doing fine. Not overwhelming steam no, but fine.

    • Leate_Wonceslace@lemmy.dbzer0.com
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      1 year ago

      Steam isn’t a monopoly; they have competition. As far as I’m aware, they also don’t have a mechanism to lock people out of the market, so there’s probably no danger of them becoming a monopoly. I have no idea why people are going around saying they’re a monopoly when they demonstrably aren’t.

  • MonkderZweite@feddit.ch
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    1 year ago

    Please invest some into the Linux client. The dropdown click-through problem exists for years already, the source of the problem is known and would be easy to fix on your side.

    Or develop an API coupled with your DRM, so the community could develop some good interfaces already.

    • Kedly@lemm.ee
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      1 year ago

      If people dont like the cut they can use another shop front or make their own. PC gaming isnt locked down to any specific store front

    • Asafum@feddit.nl
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      1 year ago

      What does that mean? They take a cut of every game sold, they didn’t make that product. They make the platform the games other people made are sold on.

      It’s a good platform nonetheless, but IDK how much of it is actually “earned” as opposed to just a big cut taken from someone.

        • Asafum@feddit.nl
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          1 year ago

          I never said those things were free. I did say the platform is good, but their income is from the games sold on the platform that other people made.

          I don’t know what metric would properly capture money/time spent on infrastructure and servers, but I don’t think it’s “money per head” if that money is from games sold and doesn’t strictly relate to how good their platform performs.

          • Kedly@lemm.ee
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            1 year ago

            If games company’s could make more money by not releasing on Steam, they would. The fact that they accept the 30% cut means that Steam is in fact leading to more sales for those developers and thus earns its cut. No one HAS to sell their product on Steam, PC’s are a completely open marketplace

  • echo64@lemmy.world
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    1 year ago

    What’s the efficiency in taking 30% of almost all game sales on a platform? I know we all love valve, but the efficiency here is having a store that everyone has to use if they want to make sales at all.

    • BigSadDad@lemmy.world
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      1 year ago

      Valve’s 30% is high, sure. But you’re not seeing the total cost of selling a game.

      And yes, I’ve done this before.

      Besides the user count, besides all other factors. Digital sales are kinda hard.

      You need to offer the actual game. If you’re selling an indie game that’s a few hundred megs, well you get to go sign up for a service to deliver it. Could be as simple as a google drive link, but because this is business use you get to pay business prices.

      Are they charging a flat rate per month, per gig? Per download? Some combinations?

      Now there’s updates and patches that need to be delivered. Same deal as before, but also now you need to handle the actual patching. Do you ship one big patch that checks for previous patches? Small individual patches that your users have to figure out what one they need?

      Does your game have multiplayer? Well damn have fun with that.

      What about support and refunds and GDPR stuff? Gotta factor all of that in too.

      Now we get to do payment processing. You get to pay a company to accept payments on your behalf because you are NOT doing that yourself you WILL get stuck on inane and silly laws.

      That’s part of it. Paying steam 3 bucks on my 10 dollar game to handle ALL of that? Yeah that’s fair. Could it be cheaper? Sure. a lot of things could. I don’t spend months on a game and then cheap out on the most important part: sales.

      My time is valuable and worth 30%

      • echo64@lemmy.world
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        1 year ago

        Let’s not describe this as “paying valve three bucks” because that’s not accurate and is misleading.

        It’s paying valve 30% of your revenue.

        • Vinnyboiler@feddit.uk
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          1 year ago

          It is misleading. It is 30% of the entire revenue of the game. And it is objective whether Valve deserves 30% of that revenue. It’s also true that games aren’t locked to the Steam platform and can absolutely make money outside of Valve’s influence. History has shown though that it is less profitable then being inside the Steam ecosystem.

          • Croquette@sh.itjust.works
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            1 year ago

            Except that Steam allow their keys to be sold on other platforms and don’t take a cut on those. So it is 30% on the key sold on steam, but 0% on the other storefront.

            So there is no reason to not go on steam because it doesn’t restrict you to steam.

        • drislands@lemmy.world
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          1 year ago

          They didn’t frame it as “paying valve three bucks”. They said “paying valve 3 bucks on my 10 dollar game”. The phrase “paying pennies on the dollar” comes to mind as a common idiom for saying you’re paying a small fraction of the total, and neither literally means nor implies paying actual pennies.

          • catloaf@lemm.ee
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            1 year ago

            Usually it does refer to paying less than 20% or so, yes. Not literal pennies, though.

        • Damage@feddit.it
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          1 year ago

          You’re better off never learning how little of what you pay your food actually goes to the producer, then…

      • ApexHunter@lemmy.ml
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        1 year ago

        Nobody is arguing that valve shouldn’t be compensated for the value they provide. Many of us do, however, argue they are taking too much. Their revenue per employee being so much higher than anyone else in the market supports that argument.

        • Shiggles@sh.itjust.works
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          1 year ago

          Uh huh, and I’m sure you’re privy to the exact financial breakdowns?

          If someone could actually provide a better service than steam at a better price point, they would. The epic games store is shit, uplay is shit, origin is shit.

          • Cethin@lemmy.zip
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            1 year ago

            I agree with you, but its not an argument in Valve’s favor, that is unless you support monopolies. “They should take whatever they can, because no one else is competition.” Yeah, great. Capitalism at work. I agree that’s what they should do if we’re talking pure capitalist ideology, maximize profit at any cost. Is it the right thing to do though. They obviously (from the topic of this thread) make more than enough to pay every employee extremely well and then have a ton left over. They don’t need to charge 30% to get by.

      • noobdoomguy8658@feddit.de
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        1 year ago

        Not to mention Valve’s effort with Proton, allowing non-Windows gamers enjoy what they pay for on multiple platforms with great ease; their efforts have been massive for gaming on Linux, and without it, I wouldn’t have paid for a lot of games, earning their developers a whole lot of absolutely nothing.

        Also the community hub, the workshop, the review system, the cloud saving, the functional wishlist, the gifting system, the shopping cart, the anti-cheat (you’re better of with it than without it), the discovery queue, the sales dedicated to specific types of games that actually help people discover games and drive the revenue up for the developers, the (I think) complete transaction history, the refunds system, the friends and the chat and profiles - and probably many more things that I’m either not aware of or couldn’t list off the tip of my tongue, combined with internal works that, again, do help the devs in the end.

        Steam is much more than a place where one pays for a game to then simply download and play it. It’s much greater and more functional than that. None of the developers have to put their games on Steam - nobody forces Epic Games Store or GOG to be this subpar in comparison. Same way nobody forces gamers to use Steam. People use Steam because they love it - or because there’s no good-enough alternative, but that’s hardly Valve’s fault.

        Steam charging 30% is not just worth it, but also surprising, given what putting your game on Steam gets you as the developer, and what it gets us, the players.

        • merc@sh.itjust.works
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          1 year ago

          Not to mention Valve’s effort with Proton

          And their VR efforts. VR seems to have lost popularity lately, but I was really glad that someone out there was competing with Palmer Luckey, especially once he sold out to Facebook.

          And… holy shit, I just found out he’s Matt Gaetz’ brother in law. That explains a lot.

    • ysjet@lemmy.world
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      1 year ago

      Man, Epic must be patting themselves on the back for all the money they paid getting people to believe 30% was outrageous, because it’s paying massive dividends.

      It may shock you to know that before Steam, your options were to fuck off or offer your product in a store where you would only get 30% of the profit, with the rest going to the publisher, the retailer, licensing, etc. These days it’s closer to 50% for physical copies, and Apple/Nintendo/Sony/etc all standardized with Steam on you getting 70% for digital.

      Don’t like it? Pull a Valve and make your own alternative that’s better. If you build it, they will come… which is why nobody uses EGS.

      • wise_pancake@lemmy.ca
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        1 year ago

        I don’t believe if you build it they will come anymore. People are fucking lazy and will put up with whatever the fuck is happening with Twitter for convenience.

          • Mnemnosyne@sh.itjust.works
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            1 year ago

            Sort of. Except all the shelves have weird lips on them to keep you from grabbing the product easily, you kinda have to wrangle each item. Also it’s layout and design is archaic and super hard to navigate. And on every aisle there’s these little 3 inch steps that you have to go up and down and constantly trip on, or your cart gets stuck on them and you have to lift it up or drop it down. And then if you do manage to buy things, their support is terrible; at the other store if you need help cooking they have a 24 hour recipe hotline to help you out, but this one promises the same, but you actually wind up on hold for hours half the times you call.

            So they got tons of free samples, but all their products are kinda a nightmare.

    • Melt@lemm.ee
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      1 year ago

      Steam does more to promote and support games than many other platforms out there. Epic does not have workshop and forum, Google Play does not promote games as good as Steam.

    • Vinnyboiler@feddit.uk
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      1 year ago

      The efficiency is doing it so effectively that on an open platform competitors can create there own store, pay for AAA games to appear on their store, take the smallest of pay cuts, pass it on to the consumer, and still have customers prefer to pay more to be in the Steam ecosystem. I’m against monopolies but Valve’s is absolutely efficient.

      • Spedwell@lemmy.world
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        1 year ago

        That’s not how monopolistic marketplaces like Steam (and Amazon) operate, though. They have “Platform Most Favored Nation” (PMFN) clauses in their terms that mean products sold on the platform can’t be sold cheaper elsewhere…

        Which means the whole “pass it on to the consumer” can’t happen, unless a product risks being de-listed from Steam. It literally removes the ability to compete on price.

        • Yamayo@lemmy.world
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          1 year ago

          You can find games sold cheaper than in Steam in many places. You can even buy games outside of Steam and they see 0 revenue from it.

          Find me a game that has been de listed from Steam because it was sold cheaper elsewhere. You can’t, so don’t bother.

          • Spedwell@lemmy.world
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            1 year ago

            Find me a game that has been de listed from Steam because it was sold cheaper elsewhere. You can’t, so don’t bother.

            I’m not going to dig through the web for an example of enforcement (which are not likely to be published anyway), when the only relevant matter is whether the PMFN clause exists. You can count every instance of a direct-from-publisher listing not being ~≤30% cheaper than the Steam listing as evidence that all you need is the threat of enforcement.

            There is no reason in a market without this PMFN clause that a publisher wouldn’t sell the game at equal or higher margin off-Steam.

            You can find games sold cheaper than in Steam in many places. You can even buy games outside of Steam and they see 0 revenue from it.

            I would genuinely love if you could point me to an example where the non-discounted price of a game is lower outside of Steam than it is on Steam — I’d love to buy my games cheaper lol.

            they see 0 revenue from it

            This part confuses me. Are you trying to clarify to me that Steam isn’t taking a 30% cut of what gets sold on, say, Epic Games Store?

            • Yamayo@lemmy.world
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              1 year ago

              I would genuinely love if you could point me to an example where the non-discounted price of a game is lower outside of Steam than it is on Steam — I’d love to buy my games cheaper lol.

              Fanatical and humble bundle (the good old days) are good examples. I don’t know what you say “non-discounted”, cheaper is cheaper no matter what.

              This part confuses me. Are you trying to clarify to me that Steam isn’t taking a 30% cut of what gets sold on, say, Epic Games Store?

              Steam doesn’t get a cut from keys sold in perfectly legal thirth party stores like fanatical, humble or gmg. Epic does not sell steam keys so obviously no.

              • Spedwell@lemmy.world
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                1 year ago

                Fanatical and humble bundle (the good old days) are good examples.

                Incidentally Wolfire Games—the studio that founded Humble (but no longer operates it)—is currently in class-action litigation against Valve for this very issue.

                I don’t know what you say “non-discounted”, cheaper is cheaper no matter what.

                The Steam Distribution Agreement AFAIK allows temporary sales on other platforms to undercut Steam, but requires the “resting” price matches that on Steam. By specifying “non-discounted” I meant to indicate that although sales do exist on other platforms, the normal price of an item always matches on Steam. A quick few spot checks show the non-sale price of games on Humble, Steam, and Fanatical are equal.

                “Cheaper is cheaper” kind of overlooks the core issue. Ultimately a publisher on Epic Games Store—which has a fee of 12% instead of Steam’s 30%—can have a lower price for a game as part of a promotion, but can’t just sell every game 18% cheaper always without violating Steam’s terms and being risk being de-listed.

                Steam doesn’t get a cut from keys sold in perfectly legal thirth party stores like fanatical, humble or gmg. Epic does not sell steam keys so obviously no.

                Okay, gotcha. Yeah, I misunderstood. For Steam Keys it’s pretty clear that Valve should be able to control the price since they provide the services after that key is purchased.

                But the PMFN applies to all copies, even those distributed outside of Steam (e.g. the direct-from-publisher option I mentioned). Last time I was in a thread on this, another user found the following in the complaint (page 55) from the Wolfire v. Valve case mentioned above:

                1. TomG also explained to another game publisher that the publisher should “[t]hink critically about how your decisions might affect Steam customers, and Valve. If the offer you’re making fundamentally disadvantages someone who bought your game on Steam, it’s probably not a great thing for us or our customers (even if you don’t find a specific rule describing precisely that scenario).” In that same thread, TomG responded to a question by stating: “we usually choose not to sell games if they’re being sold on our store at a price notably higher than other stores. That is, we’d want to get that lower base price as well, or not sell the game at all."
                2. In response to one inquiry from a game publisher, in another example, Valve explained: “We basically see any selling of the game on PC, Steam key or not, as a part of the same shared PC market- so even if you weren’t using Steam keys, we’d just choose to stop selling a game if it was always running discounts of 75% off on one store but 50% off on ours. . . .
                • Yamayo@lemmy.world
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                  1 year ago

                  “Cheaper is cheaper” kind of overlooks the core issue

                  You said this:

                  I’d love to buy my games cheaper lol.

                  I don’t know why you need them to be cheaper before the discount, but okay, I don’t care.

            • Spedwell@lemmy.world
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              1 year ago

              To add an example:

              Take Cities: Skylines II. It’s listed at $50 on Steam, $50 direct from Paradox. If Steam is taking 30% cut, Paradox sees $35 from each sale. Why is Paradox not listing the game at $40? They would earn an extra $5 per sale, and draw more sales.

              They have every economic reason to undercut Steam, but they aren’t. Like seriously, if not the PMFN, then what’s the explanation?

              I guess I’m confused. Are you contesting that the PFMN clause has an effect or not? Whether that effect is anticompetitive?

      • Cethin@lemmy.zip
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        1 year ago

        Epic is 12%. Yeah, Epic store sucks and all that. Whatever. There’s two marketplaces that aren’t first party. One takes 30% and one takes 12%. How is there a standard? You can’t look to other markets or other distribution methods to compare it to, because they’re all different with their own things.

        Edit: GOG is 30% for indie developers (there’s a little more to it than that, but basically that). It sounds like with other publishers/developers they negotiate contracts on a case-by-case basis and don’t say what they get.

      • ysjet@lemmy.world
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        1 year ago

        It’s actually not the standard, the standard was iirc 70% for in-store at the time. These days I think it’s closer to 50%, assuming no 3rd party losses/licensing.

        Nintendo/Sony/Apple/etc are all 30% too, by the way.

        • lud@lemm.ee
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          1 year ago

          and Nintendo, Sony, and Microsoft charge the consumer extra for features like online play and cloud saves.

          Personally, I think the standard should be reduced but Nintendo, Sony, and Microsoft should start.

    • rdri@lemmy.world
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      1 year ago

      Did you know that almost every other marketplace out there (except that fucked up one) has the same 30% revenue split?

      The whole debacle over it is artificial. It won’t change much if it looked better to people who complain now. It won’t remove Valve’s ability to provide the best service.

  • kandoh@reddthat.com
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    1 year ago

    I’ve despised steam ever since they forced it on me to play HL2.

    I hate the store page that pops up whenever I want to play a game.

    I hate the friends list.

    I miss when I would just install a game and it was just an icon on my desktop. Now they think they should own my gaming experience and they’re so powerful I can’t say no.

    • alessandro@lemmy.caOP
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      1 year ago

      You can download games using steamcmd (command line) and pick only games that are DRM free on Steam. Valve doesn’t force DRM (even it’s own one) so, if you see a game that require DRM (Steam or whatever) it’s solely because the publisher put the DRM into it.

      Once you’ve downloaded your drm-free game through steamcmd, you can basically zip the folder and store your game wherever you want… even on the cloud (your own personal space, if you share it publicly it’s piracy).

      Also, you’re not even forced to use Steam: itch.io and GoG are preferable ways to buy games and improve your drm-free wallet-vote situation.

      • Kedly@lemm.ee
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        1 year ago

        I just want to comment that your comment covered all my bases so well I didn’t need to respond to OP myself

    • dutchkimble@lemy.lol
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      1 year ago

      That last para is missing the fact that you’d have to go to a store and buy a CD and come back home and play vs downloading in a few minutes in today’s time plus get insane discounts. Not to mention easily conquer compatibility issues. Also use controllers very easily including dualshocks. You can still have desktop icons, you can ignore the friends list, and disable notifications/pop-ups.