Teleperformance SE, the largest call-center operator in the world, is rolling out an artificial intelligence system that softens English-speaking Indian workers’ accents in real time in a move the company claims will make them more understandable.
Racists will be racists. I’ve been called anything ranging from Indian to French. One especially racist guy got very angry that I didn’t get offended at him making fun of my pencil mustache.
Thanks! I’ve been out of customer service for about 5 years and the last thing I did was literally closing people’s bank accounts for harassment so I guess it all evened out and the end?
Racists will be racists. I’ve been called anything ranging from Indian to French. One especially racist guy got very angry that I didn’t get offended at him making fun of my pencil mustache.
Sorry you have to deal with that
Thanks! I’ve been out of customer service for about 5 years and the last thing I did was literally closing people’s bank accounts for harassment so I guess it all evened out and the end?