4 pane comic of dolan on the left and spooderman on the right

pane 1 (dolan): cum join opensurce cummunity!
pane 2 (spooderman): shure! how joyn?
pane 3 (dolan): Here discord! (with discord logo)
pane 4 (spooderman with tears in eyes): y u do dis?

    • ALostInquirer@lemm.ee
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      While I agree, what might everyday people use to set up forums as relatively easily and cheaply as their Discord servers, and not have them riddled with ads or other clunky elements?

      I’m pretty sure those that may have even been considering forums went to Discord because the only other options were more involved in terms of set up/maintenance and cost, the latter to get something without ads.

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          You can even have threads and comments attached to specific lines of code in specific commits. Github is practically effortless to set up.

          • Clot@lemm.ee
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            Just hoping we get some github alternative on fediverse, so far Ive seen codeberg but its hosted by a non profit org in berlin… Which is great but for e.g. I cant contribute to the code without creating an account on their instance

      • centof@lemm.ee
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        what might everyday people use to set up forums as relatively easily and cheaply as their Discord servers, and not have them riddled with ads or other clunky elements?

        Discourse is a clean open source forum software that is commonly used for application support and well suited for it.

        Or if your a real die hard for the fediverse, you could set up a lemmy instance for application support. There’s even a phpBB frontend for an oldschool forum look and feel for it.

        Usually everyday people don’t setup forums, that’s the responsibility of the application owner(s) or provider. In this case, the easy option is also the shitty option if measured by discoverability of the content.

        • ALostInquirer@lemm.ee
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          Usually everyday people don’t setup forums, that’s the responsibility of the application owner(s) or provider.

          By this do you mean official forums? If so I think this is kind of missing some of the independent forums for software (whether games or media players or the like) or other media, which some sorta-everyday people set up in the past. Many have migrated to Discord not only because it’s easy but, I think, because it’s simply more cost-effective.

          Forums don’t seem to be cheap. Discourse’s own managed hosting goes for $50 a month, from one of their partners it’s $20, and looks like somewhere in-between if you try to spin it up yourself (e.g. Digital Ocean droplet runs $4 a month, then add in domain, and mail-provider (~$20-35)). Looking at that, it’s little wonder so many either opt for official forums, unofficial subreddits, Lemmy/Kbin communities, or Discord servers instead now.

          Maybe if I dug around some more I could find some options for managed hosting (which makes more sense for regular people, I think, to deal with technical maintenance) for Discourse or the like that are cheaper, but I can’t imagine one may find much that beats free. Unless there is something, unfortunately I guess we’re kind of stuck with the situation as-is barring some pleasant exceptions.

      • KillingTimeItself@lemmy.dbzer0.com
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        90% of the projects that i use and other people care about are developed by people that have the technical ability to set up and host a web server. They likely have the cash. It’s not exactly outrageously expensive. If it’s small enough they dont have the cash for it, they don’t need it.

        Im guessing the discord was more of a legacy thing, someone was like “hey im having a problem, can you contact me on discord?” and then suddenly we have the rust discord server.

      • ulterno@lemmy.kde.social
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        Matrix chat works pretty well too.
        It’s ~ as convenient as Discord. More convenient in certain cases. And one might be able to easily use the API to create an Archive site for all discussions in there.

        In other cases, you have the ability of encrypted conversations, which of course you won’t be archiving. Right?

      • KillingTimeItself@lemmy.dbzer0.com
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        convenient for what? forcing me to join a server, go through onboarding, and potentially even deal with not having enough spyware loaded on my information, at best waiting 10 minutes to say ANYTHING, and at worst not being able to say anything at all.

        Not to mention these on boarding processes can explode and cause problems from time to time. Discord is only convenient for real time chatting, nothing else.

  • ono@lemmy.ca
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    • Terrible format for archiving knowledge
    • Terrible tool for retrieving knowledge
    • Locks community access behind a corporate license agreement
    • Hands control of community content to a corporation
    • Prevents indexing by web search engines
    • Antithetical to interoperability
    • Privacy-hostile

    A web forum is far better in most cases. If you can’t manage to run your own, there are plenty of lemmy servers that will do it for you. Even an email list (with searchable archives) would be better than Discord.

    If you have collaborative documents that outgrow the forum format, use a wiki.

    If real-time chat is needed, irc or matrix.

    A project hosting its community on Discord is a project that won’t get my contributions.

    • corsicanguppy@lemmy.ca
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      A web forum is far better in most cases

      It’s sad when a web forum is better than the tool you’re considering. Bumps, aggressive garbage collection, no Resurrection, it’s weird.

      I’m old, I guess. I miss NNTP, mainly for the archived posts I could discuss with the authors for an updated take or revised solution or some clarification. And yes, I know there’s a good webUI front-end for an NNTP server as a back-end. ;-)

      • ono@lemmy.ca
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        On the bright side:

        Aggressive garbage collection and automatic thread locking are optional settings in most web forum software I’ve seen.

        Lemmy shares some of the important parts of Usenet, and could develop into something that comes close.

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      The worst thing is that the mods can ban you for any or no reason, locking you completely out of the information they’re providing. That is beyond an unreasonable amount of power that they can have over a user, and you just KNOW they’re going to use that for political reasons.

      Also the fact they can delete stuff in a way that makes them invisible to law enforcement, so a lot of illegal shit goes down there too. Combine that with the naturally hierarchal structure of discord leads to a lot of people using that power to abuse some of the more vulnerable members and of course once you call it out, poof goes the messages and poof goes your access to their server.

    • elrik@lemmy.world
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      I recently went through these exact pains trying to contribute to a project that exclusively ran through Discord and eventually had to give up when it was clear they would never enable issues in their GitHub repos for “reasons.”

      It was impossible to discover the history behind anything. Even current information was lost within days, having to rehash aspects that were already investigated and decided upon.

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        It’s the “see no evil” approach. If you didn’t report the issue while the admin was online, then they aren’t compelled to do anything about it. Convenient for the project maintainer who doesn’t actually like maintaining things. Awful for the rest of us.

      • corsicanguppy@lemmy.ca
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        would never enable issues in their Git…

        That’s a worrying sign for a project.

        Did you clone their Git and start tracking issues there? ;-)

    • SurpriZe@lemm.ee
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      Perfectly summarized and the stance everyone should take for the wellbeing of any community. Look at cs.rin.ru for example.

    • JustEnoughDucks@feddit.nl
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      Lemmy also doesn’t get indexed by web search engines. I have yet to find a single post from lemmy on google or DDG even when specifically searching

  • rimjob_rainer@discuss.tchncs.de
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    Discord separates and controls possibly useful information from the public internet. It’s one of the worst platforms to use.

  • vvv@programming.dev
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    it’s awful and I hate it. I generally prefer not to have a shared identity across communities, and there’s no way to create a usable discord identity without a phone number.

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      The worst part is that they act like you can set up an account without a number, but then it acts like there is ‘suspicious activity’ and requires you to verify with the phone immediately.

      Just rant into this yesterday trying to set up a work account as my work phone is not a mobile phone with sms.

      Was registering really suspicious?

    • Scoopta@programming.dev
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      🤔…is this a new requirement? I have 2 accounts. Neither with phone numbers and it’s never asked me for one

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    yeah I’ve really noticed it’s hard to find info and therefore use any project that does this.

    and it must suck because anyone new, instead of finding the answer to their question in a forum archive from when it was first asked, has to log in and ask it again.

    whenever I have dumb noob questions on setup and I see a discord link I give up a little.

    • KillingTimeItself@lemmy.dbzer0.com
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      dude i give up completely, you think im joining a random discord full of a bunch of people i dont know with a culture of who knows what dialect?

      Nah fuck that i’ll just go use some dudes random piece of scrapped together software that’s actually pretty based instead. To that guy who wrote the bash script for flashing windows ISOs under linux. Thank you.

    • jol@discuss.tchncs.de
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      And then to top it off users get annoying and angrily point at sticked posts, wikis and whatnot when people ask the same questions for the nth time.

      • Gestrid@lemmy.ca
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        This. I literally just joined. I have no idea what the server layout is or where all the important links are.

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          My biggest pet peeve is when you join a new server and you have 15 different steps you have to do before you can ask a question. Verify with a bot or two, send picture drinking verification can, send emoji here, ask for emoji there, introduce yourself, publish your whole biography, wait for the pope to bless your account, and then, maybe, you are allowed to use the #help channel. I’m not a discord user, I don’t know what this all means ffs!

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    Discord is a fucking plague. I loathe it for communities. As soon as there are more than 10 people in a room, no one can follow what anyone is saying. Threads? No dude, this isn’t the 90s! Let’s slack it up!!! 🤮

    • Fudoshin ️🏳️‍🌈@feddit.uk
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      It also seems to attract a younger crowd - I had to state my age to join one server and the mod screenshotted my info and everyone laughed calling me “boomer”. I’m only 40 (Millennial) and it wasn’t a gaming or specifically teen-server. It was a silly ironic European Reddit server.

      The subreddit seems to have a range of ages. The Discord server is a bunch of kids commenting capybara and cat emojis like it’s funny. :/

        • Fudoshin ️🏳️‍🌈@feddit.uk
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          I dunno why but they wanted you to comment your name, age and location in a welcome channel. I did and they screenshot and shared it in the main channel. Most of the people are around 16-19 with a few 20-25yo. I didn’t know that til I joined though!

          I was very weird to be there apparently.

          I just wanted to take the piss out of Europeans. There’s no age-limit in that.

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        A bunch of the servers I’m on actively discourage the use of threads. No idea why. In a different server I’m on, an admin creates a thread for every post in general, so that people can talk about the post without cluttering up the main thread. I wish more servers followed that example.

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          Are we confusing threaded chat conversations with Threads, the FB/Snap Twitter with dreams of usurping federation to reach new ad contacts; or is it just me?

    • sep@lemmy.world
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      All chat tools after irc have been trash for large communities. That includes slack. Irc somehow still works with 1500 people in it. I can not explain how. With a logging bot the discussions can be archived for google searchabillity. I guess that could be true for a discord or slack also, But i never seen it implemented. In most slacks i can not search more then 60 days back.

        • Beefalo@midwest.social
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          I wonder if it works like IRC. The “plague” this entire time has been servers. As soon as the idea only works because somebody, somewhere, is maintaining a server, cloud or hardware, then you’re kinda sunk. The server is the bottleneck. I don’t know how many times I’ve seen a AAA game launch only for the servers to be inadequate. It happens again and again and again, so I assume the business considerations push them toward having just enough server and maybe a little less, never extra, which costs money and cuts margins.

          Somewhere there are a bunch of servers howling away in a room that are actually Discord, and Discord spends money to make them howl, so there’s never as much server as you want, which is why things start bogging down with too many people in the chat room at once.

          Most importantly to a corporation, if you have to interact with their servers in order to do anything, then they can own the platform by owning the servers. So there’s always going to be a server, even if it’s not strictly needed. The same consideration goes through the head of the streamer who always wants to launch a Discord because it’s “free” but they can sell it to you and then have top level control of an entire community as an asset that can be sold to others. There’s always a server. There will be a server if the actual application doesn’t really need it.

          The reason IRC works fine with 1500 people in a chat is because IRC uses the user’s machine for any sort of computation power it needs, and then everything else it is doing is just sending data across wires. There is no central server farm. I haven’t used IRC in a really, really long time, but if it hasn’t changed, then it also doesn’t support lots of picture posting, which helps. Most of the memory usage on my machine at idle is just too many Discord channels all needing to use my local RAM memory to store the umpteen thousand photos everyone has uploaded, all the memes and etc. The IRC I remember was text, and text uses so little data that it can be treated like zero data.

          Lots of pictures are probably non-negotiable in the modern era. Heck, they’re pretty important for serious work tasks, like putting up a shot of the broken gadget, so the engineering team can get an eyeball on the failure, that means pictures are in, text-only isn’t viable. I don’t know if modern IRC supports this or not, it probably does if people are still using it at all.

          But IRC is a piece of open-source software that you install on your machine, free to the user. It’s not a web app, it doesn’t live in a browser. The data of you interacting with others is being sent out to them and also back to you, where it shows up in your IRC client and the chat room. If 1500 people are using it, then 1500 people have each added some of their machine power to making it all work, so it scales, it always has as much hardware as it needs. Again, there’s no server in the middle to run out of capacity, so that problem is just bypassed.

          Everything used to work like this, circa the late 1990s and early 2010s. Everyone was assumed to be on a PC of their own, and the only problem was how to connect them together to do stuff, like have deranged fan wars about shows. BBSs were already kind of old hat, and there’s that damn server again, every BBS has one. All the most clever apps of the 90s, even the web, managed to jump through hoops to avoid the necessity of a central server to get things done because then somebody has to pay for it, run it, maintain it and own it. We just want the wires, the lovely, lovely cables dragged across the sea at somebody else’s unthinkable expense. If you can eliminate the server somehow, then you win. And they did. Things like IRC and ICQ blew the hell up from using that model.

          We really need to dig that entire concept back up and brush the dust off of it. I wonder if that’s what Matrix is.

          Now if you’ll excuse me I need to go prune some pointless Discord channels. Oh, by the by, fucking nobody uses Slack, or knows what it is. Dudes on the internet all think it’s normal because tech offices seem to use it a lot, the rest of the world has never used Slack. Up until right now I was assuming that Discord and Slack are the same thing, owned by the same company, and Slack is just the “business casual” version of Discord. This doesn’t seem to be true, but that’s how unfamiliar I am with Slack, while being chronically online. There are probably more people around who still remember ICQ than have ever used Slack in their lives.

          I love the Church of the Subgenius reference built into Slack’s name. From what I can tell, nobody who uses that thing actually gets any slack, it actively removes slack from your life and makes boss surveillance really, really easy for the boss, but you must always act as though Big Brother can hear, or you’re fucked. Good work Bob, nice joke. Anyway, I shut up now.

  • onlinepersona@programming.devOP
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    I get the impression that opensource communities are missing out on contributors by even including discord in the mix 🧐

    • jeremyparker@programming.dev
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      I’m not sure I understand the problem. Is the problem that they’re not using matrix? Or do you prefer that it was still all on IRC? I don’t hate IRC but it’s definitely way less user friendly.

      • onlinepersona@programming.devOP
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        Another commenter mentioned that they have matrix, discord, IRC, and discourse, however everything but discord is dead. So, due to the network effect of just including discord, it reduces participation on other channels.
        Communities that are “discord only” however exclude people like those in this comment section.

        I refuse to use discord for all the reasons people mentioned. Personally, matrix + lemmy/kbin/mbin = best. Other opensource direct communication solutions are acceptable too, like Zulip or RocketChat, but only if bridged with matrix. Then I just need one account. For async, discourse is alright, but not my favorite.

        CC BY-NC-SA 4.0

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    The children do not yet know how much they yearn for the mines of listservs.

    A new, novel solution to an already-solved problem that is worse in pretty much every way. But at least it is anathema to retention of institutional knowledge.

    In short: just do a fucking PHPBB forum, it’s better than this shit.

    • const_void@lemmy.ml
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      In short: just do a fucking PHPBB forum, it’s better than this shit.

      Or a wiki or IRC or Matrix or Lemmy or Mastodon, etc. There’s so many FOSS platforms for this kind of thing to choose from. How someone looks at all those options and then chooses Discord is beyond me.

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        i feel everyone has just forgotten about gitter? literally its entire schtick is being the communications platform for github and gitlab, and now it’s even been acquired by the matrix team!

        Like surely that’s the obvious place to go?

    • Swedneck@discuss.tchncs.de
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      isn’t discourse (important to note that’s a completely different thing from discord) just a modern and much nicer version of phpbb?

      • admiralteal@kbin.social
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        It’s real-time chat. That’s fundamentally different, philosophically, from the way a forum/wiki works.

        You can cludge forum-like features into it with stickies and bots and yada yada yada… or you could just use a platform that is designed from the ground up to be a permanent knowledge store instead of extended, glorified AOL chatrooms.

        • centof@lemm.ee
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          Discourse is a forum software. Maybe you are mixing it up with something else like disqus?

          • TechNom (nobody)@programming.dev
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            I thought they were talking about Discord. Discourse should rename itself for its own sake. It’s easy to get it confused with the two junk.

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      Please, not phpBB. Whatever the merits of PHP as a language are now, phpBB came from a time when it was exhibit #1 of why the language was terrible.

      Adding a community on a Lemmy instance is fine. Far less admin work on your part, too. Encourage your users to donate to the people who do run the instance.

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    I would accept discord/irc over mailing list. But nothing beats a proper forum website.
    And no, subreddit is not a proper forum.

    • anotherandrew@lemmy.mixdown.ca
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      I prefer mailing lists to forums, and forums to IRC, Slack to Discord and Discord is dead last just because it’s so fucking annoying. Forums can be annoying too but they are far more usable/searchable than the stream of consciousness, ephemeral nature of chat.

    • ipkpjersi@lemmy.ml
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      For the main project I’m a maintainer on we do have forums too but they’re pretty dead, we mostly just use Discord because that’s what everyone else seems to be using.

      • TechNom (nobody)@programming.dev
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        Discord is absolute trash if you’re a user searching for solutions. It simply doesn’t turn up in web searches. Why would you want your users to ask the same questions again and again?

        • ipkpjersi@lemmy.ml
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          It just so happens to be where all our users end up anyway so for us it’s been okay for the most part. Having moderator commands for frequently asked questions, and automating frequently asked questions tends to help even more. Discord also seems to work well for projects far larger than ours, ones like RPCS3 etc.

          • TechNom (nobody)@programming.dev
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            After reading the comments on several communities including Lemmy, reddit, YouTube and several others, I don’t get the feeling that FOSS users are as enthusiastic about discord as you portray. Has it ever occurred to you that perhaps it’s a restriction that you impose on your users?

            Besides, all the bells and whistles of Discord don’t solve the biggest gripe that I have with it - the searchability and discoverability of questions and answers. Despite the history recording in Discord, it acts essentially as an information black hole. People’s efforts in solving problems are just lost because they can’t be found again.

            And finally, there’s one thing that corporate social media has proven time and again. Eventually all of them pivot for some reason or another. Perhaps they want to monetize the platform on unacceptable terms (like reddit recently). That will happen to discord too some day. They are holding the community content hostage. Don’t make the mistake of thinking that they won’t ever try to make money off it, cutting the community from it.

            • ipkpjersi@lemmy.ml
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              I mean, I don’t disagree with you, but our forums are dead. Our users do seem to like Discord, we also have a Matrix and IRC but those are dead too. Discord is where our users seem to flock to.

              All I can really say is my experiences, and what I have seen in other cases too.

              I wish Discord weren’t the giant that it was, and I wish it were open-source, but unfortunately that’s just how these things go sometimes I guess.

              Again, I think another good example of this is RPCS3. They have forums that are pretty dead, and they have a Discord that has a ton of users in there.

              • crispy_kilt@feddit.de
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                Our users do seem to like Discord, we also have a Matrix and IRC but those are dead too. Discord is where our users seem to flock to.

                What is really happening is that people are looking for documentation or support, seeing that the forum, the IRC and the Matrix are dead, that the only other thing is discord, and give up. Minus some fraction who already use it for other purposes (gaming, probably) and don’t mind using it.

                But from your perspective, it looks like everybody is joining discord and liking it, because all of the other people just give up. It’s only a very particular demographic that uses discord. Most likely (I might be wrong, but this is what I guess) very young, male, gamer, european descendent, and from a relatively wealthy western country. That’s a very small part of humanity.

                If you as the maintainer go and use the forums, and maybe announce this in discord, the users will follow.

                • ipkpjersi@lemmy.ml
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                  We have been using the forums. It’s been announced in Discord, we have a webhook that posts in our main Discord channel every time there’s a post in our main forum section. Every announcement goes to both the forums and the Discord, and the Discord announcements link to the forum posts.

                  We are using the forums. Our forums are still dead.

              • TechNom (nobody)@programming.dev
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                1 year ago

                There is one possible explanation for that conundrum. There are two types of people who are looking for solutions:

                1. Those who want quick answers. They don’t want to do the research - to see if the problem has been addressed before. They don’t care about if the question has been asked before.

                2. Those who prefer searching for solutions. They don’t like joining any community just to search for those solutions.

                Group 2 is going to be very invisible to you (maintainers), because they ask questions only if they can’t solve the problem themselves and nobody has asked it before. (I know this because that’s me). This group isn’t a minority.

                Group 1 is the vocal type that you are more likely to interact with, since their first instinct is to ask. If you provide them a choice between forums and chat rooms, they always choose chats because that’s where they can get away with providing minimal background information on their questions and doing minimal to no research.

                This doesn’t mean that the majority of your users are happy with chatrooms. It’s just that your observations are going to show this survivorship bias.

              • expr@programming.dev
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                1 year ago

                You’re the maintainer and presumably you control the discord server. You can decide to move things to a more available platform by removing Discord as an option.

    • RootBeerGuy@discuss.tchncs.de
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      1 year ago

      Everything beats a proper forum because most proper forums are basically dead since small projects won’t have many users and only a small number will sign up for a specific forum.

      Forums used to be great since there was not much else, they still are good for large communities, but other than that, nope.

      • janAkali@lemmy.one
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        1 year ago

        only a small number will sign up for a specific forum

        Most people don’t have to sign-up, 90% of cases should resolve on just searching the problem. Good chances it was already asked and answered.
        Most of the time, forums with few users aren’t dead, they’re just really slow, whenever you post a question - expect at least 12-hour delay. I’ve never seen a message on Discord answered 12 hours later - you either get somewhat instant response or it’s ghosted forever. Also good luck asking questions if there’s heated/rapid discussion in the room, or you have a little time and other responsibilities other than checking discord every couple minutes.

  • KeenFlame@feddit.nu
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    1 year ago

    I feel like so many people talk about how it’s not searchable or other concerns but for me I don’t really care so much because there’s an even bigger deal breaker which is their license agreement, where you sign away the property rights of anything you post, giving away your entire open source project… This alone should disqualify it for any work of any creative sort. They own things you give them. I would never use it for development because of this.

  • Faresh@lemmy.ml
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    1 year ago

    Since we are on the topic of disliking Discord, what Matrix clients do you humans use? I tried both Element and Nheko (the latter of which isn’t electron based), and they both felt slow, clunky and unresponsive.

      • Faresh@lemmy.ml
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        1 year ago

        I think I will try Gomuks, since I now also tried Fluffychat, but scrolling felt weird and on a touchpad had the tendency to swipe left on messages to reply instead of scrolling down and I was unable to resize or close the channel info and channel list, or change its font size (there also appears to be no settings button). Maybe the CLI based clients will be more suited for me, since I also don’t mind using irssi for IRC (but it should be noted I also have no problems with graphical IRC clients like hexchat or others, which work perfectly fine on my machine).

    • TechNom (nobody)@programming.dev
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      1 year ago

      Matrix clients are slow and clunky because the protocol is heavy and overloaded. Upcoming sliding-sync feature will make them a bit more responsive.

      Talking about specific clients, my favorite is Fractal. It’s still missing some features though (like spaces). But it’s getting updated fast.

  • thesmokingman@programming.dev
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    1 year ago

    Discord performance is inversely proportional to the number of servers you’re in. Until Discord addresses this, it’s a shit tool for this use case unless you participate in a tiny number of servers in one facet of your life. Unlike chat tools like Slack that allow you to focus one server or community tools like forums, Lemmy, or VCSaaS which don’t consume resources when you don’t use them, Discord just tanks everything. Since you can’t easily hop in and out (something community tools let you do because, you know, you’re not constantly polling the server), you can’t self regulate.

    Every single gaming community, coding community, project, store, hobby group, friend group, and professional group (study group too) has their own Discord. It’s a goddamn nightmare because Discord does not prioritize basic community functionality. Voice and streaming kick ass, but I need some server management and resource optimization.

      • moonpiedumplings@programming.dev
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        1 year ago

        Around 98-99 here (100 is max for non nitro users),and I’m noticing a significant delay when loading.

        I use the browser version of discord in firefox.

        • Nyfure@kbin.social
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          1 year ago

          WebCord is a beast! Maybe runs better for you.
          Basically Discord desktop client experience, but privacy (well… as much as you can have with discord) from the browser-version. (minus discord desktop client exclusive features of course)

      • thesmokingman@programming.dev
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        1 year ago

        Do you have trouble in other programs with Discord running, especially resource-intensive ones? That might have been a better way for me to phrase that.

    • Potatos_are_not_friends@lemmy.world
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      1 year ago

      Unpopular opinion:

      For a open source project like the above which has so many constant moving parts, a discord is probably a good idea to ensure the author of the issue can provide more details about their problem and respond to follow up immediately.

      Because I can absolutely see a breaking change involving something outside of the open-source project itself.

      I say that as a person who hates discord. But I’m also part of the older generation so waiting 3-9 months for a reply is kinda normal. And the projects I support, it’s pretty common to make a merge request that finally gets approved a two years later.

      • noodlejetski@lemm.ee
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        1 year ago

        to ensure the author of the issue can provide more details about their problem and respond to follow up immediately.

        if you actually visit that Discord (like I reluctantly do, from time to time), you’ll find that all issues are being discussed in a handful of general channels with multiple people discussing multiple issues at the same time in one never-eding stream of messages. if you miraculously find a proper keyword that brings up someone else having the same issue as you do, the only way to find if someone else replied to it is by scrolling through all that noise.