• PeeOnYou [he/him]
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    201 year ago

    Costco likes to improve your shopping experience by forcing you to wait in line to leave the fucking store after you already paid for your shit so they can pretend to check what you bought is accurate on your receipt… for your convenience of course

    • @neocamel
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      41 year ago

      What do you reckon this is really about?

      • PeeOnYou [he/him]
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        121 year ago

        i have asked them on multiple occasions… they say it’s to make sure you weren’t overcharged or charged for things you don’t possess. I don’t buy that for a second. I assume it’s to dissuade shoplifting more than anything.

        • @lud@lemm.ee
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          31 year ago

          I Googled that a while ago and one reason is apparently because they want to double check their cashiers. Really stupid when literally no other store does it.

          They also have people bag your items which is really weird. Sometimes they even have 3 people per cash register. In every single other store you unload and offload your own stuff and the cashiers get to sit which they don’t in Costco.

          • @Justice@lemmygrad.ml
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            61 year ago

            Doing monthly (or more frequent) inventory of the store will “check” the cashiers, as every store has to do. When employees go through and get a total accounting of items actually on hand vs what the system says. Well, it tells the entire story not just on cashiers. How well the stockers kept track of damaged/expired items, theft, cashier mess ups, etc.

            I worked grocery, all departments, including receiving when I was younger and had to do inventory all the time. Of course it relies on the employee not being lazy (👀) and actually, you know, doing inventory. Usually the managers waddled their asses over if they wanted “real” inventory done because tbh I spent about an hour actually counting shit and then went and took a nap in the bathroom (had a bench for changing clothes) and just marked everything as matching. Something something pay minimum wage, get minimum work.

            Them stopping customers has to be for lowering shrink from theft, but that shit is already negligible anyway. Smart management knows that it’s already baked into the profit margin for the store and harassing people, treating everyone as a thief, will just drive away regular customers. If I get continually hassled somewhere and my time wasted there’s no way I’m gonna keep going there. Even if they manage to catch a bunch of people stealing stuff it just kind of… doesn’t matter.

            This is another one of those cases of individuals not understanding statistics and profit margins, etc. You see chuds crying all the time about “but you can’t just steal the chicken! Price go up!” and they seriously can’t comprehend that, as someone who worked in the store(s), they throw away more food (from damage or spoilage) constantly than hungry people could ever realistically try to steal. Like, yeah, there’s a threshold and if literally every shopper is stealing then sure the system breaks. But most people don’t. The people who do, overwhelmingly, are doing so because they have little other choice. It’s just incredibly stupid that managers and especially random employees or (the worst) random customers try to give a shit about theft like this. I’ve had more than a few times where I was working on something and some old guy comes up like “hey. I think that guy over there put something in his pocket.” And I’m just like “ok.” And go back to whatever. I mean wtf do they expect? Should I immediately man the store’s .50 cal turret and blow away the college kid or poor single mom who stuffed a steak in their jacket pocket? I’ve seen entire cases of chicken and other meats being crushed in the waste compactor week after week. That steak doesn’t matter.